Privacy Policy

Effective Date: 2025-02-01

Welcome to YDCLEANER!

We highly value your privacy and the protection of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information. By visiting our website and using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Information: This includes your name, email address, phone number, shipping address, etc. We may collect this information when you register an account, place an order, or contact us.
  • Payment Information: When you make a purchase, we may collect your payment information (such as credit card numbers, billing address, etc.). We use secure payment processing services to handle all payment information.
  • Usage Data: We may automatically collect information about how you use our website, including your IP address, browser type, access times, pages visited, and other related data.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience. Cookies help us store your preferences and browsing habits to improve user experience.

2. How We Use Your Information

We collect your personal information primarily for the following purposes:

  • Order Processing: To process your orders, payments, and shipments.
  • Customer Support: To provide customer support and resolve your issues.
  • Marketing and Promotions: To send you information about our products, promotions, and special offers. You can choose to unsubscribe from these emails.
  • Improving Services: To analyze user behavior and usage patterns to improve our website and products.
  • Legal Requirements: To comply with legal obligations, respond to legal requests, or resolve disputes.

3. How We Share Your Information

We are committed to not selling your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers to process your orders and provide services (e.g., payment processors, logistics companies). These service providers only use your information as necessary to perform their services for us.
  • Legal Requirements: We may disclose your personal information if required to comply with legal obligations, regulations, or judicial processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, while we strive to protect your information, we cannot guarantee the complete security of data transmission.

5. Your Choices

  • Access and Update: You have the right to access, update, or delete your personal information. You can make changes by logging into your account or contacting us.
  • Marketing Emails: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us.
  • Cookie Management: You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

6. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under the age of 13. If we discover that we have unintentionally collected personal information from a child under 13, we will take steps to delete such data.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective on the date of posting. We encourage you to periodically review this Privacy Policy to understand how we protect your information.

8. Contact Us

If you have any questions about our Privacy Policy or the handling of your personal information, please contact us using the following details: