1. Introduction

These Terms of Service (“Terms”) govern your use of any products and services provided by YDCLEANER (referred to as “we,” “us,” or “our” in these Terms), including but not limited to our eco-friendly cleaning products offered through OEM/ODM partnerships. By accessing or using our products and services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our offerings.

2. Product and Service Description

We specialize in manufacturing and supplying 100% natural, chemical-free, eco-friendly cleaning products. Our products utilize fruit enzyme formulas, ensuring they are non-toxic, safe for skin contact, and biodegradable. We offer OEM/ODM services, enabling partners to customize product formulas, packaging designs, and branding according to their specific requirements. All products undergo strict quality control processes and may be accompanied by third-party test reports (such as SGS reports) to verify their environmental and safety performance.

3. Orders and Production

  • 3.1 Order Placement

When placing an OEM/ODM order, you must provide accurate and complete information, including product specifications, quantity, delivery address, and any customization details. We reserve the right to reject or cancel any order that does not meet our requirements or violates these Terms.

  • 3.2 Production and Delivery

We will make reasonable efforts to produce and deliver the ordered products within the agreed-upon time frame. However, production schedules may be affected by factors beyond our control, such as raw material shortages or force majeure events. In such cases, we will notify you as soon as possible and work with you to find a suitable solution. The risk of loss or damage to the products shall transfer to you upon delivery to the carrier for shipping.

4. Intellectual Property Rights

  • 4.1 Your Content

Any designs, logos, or other intellectual property materials you provide for product customization remain your property. We will use these materials solely for the purpose of fulfilling your order and will not disclose or use them for any other commercial activities without your prior written consent.

  • 4.2 Our Intellectual Property

All product formulas, manufacturing processes, and brand-related intellectual property rights owned by us are protected by applicable laws. You are prohibited from using, copying, or reproducing our intellectual property without our explicit authorization.

5. Payment Terms

The payment terms for each order will be specified in the order confirmation or contract. Generally, we may require a deposit before commencing production, with the remaining balance due prior to delivery. Accepted payment methods include bank transfers, credit cards, and other methods agreed upon by both parties. Failure to make timely payments may result in order suspension or cancellation, and you shall be liable for any resulting losses.

6. Quality Assurance and Liability

  • 6.1 Quality Standards

We are committed to providing products that meet high-quality and environmental standards. If you receive products that do not conform to the agreed-upon specifications or quality requirements, you must notify us within 15 days of receipt. We will investigate the claim and, at our option, repair, replace, or refund the non-conforming products.

  • 6.2 Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services, including but not limited to loss of profit, business interruption, or damage to reputation. Our total liability to you for any claim related to these Terms shall not exceed the total amount paid by you for the specific products or services in question.

7. Confidentiality

Both parties agree to keep confidential any business, technical, or other information disclosed during the course of the cooperation. Confidential information includes but is not limited to product formulas, customer data, and business strategies. This obligation of confidentiality shall survive the termination of these Terms.

8. Termination

Either party may terminate the cooperation by providing written notice to the other party. In the event of termination, you shall pay for all products that have been produced but not yet delivered, and we will return any advance payments for undelivered products, subject to any deductions for damages or losses caused by your breach of these Terms.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be first attempted to be resolved through friendly negotiation. If negotiation fails, the parties agree to submit the dispute to the exclusive jurisdiction of the courts located in [Jurisdiction].

10. Updates to the Terms

We reserve the right to update these Terms from time to time. When we make changes, we will notify you by posting the revised Terms on our official communication channels. Your continued use of our products and services after the revised Terms are posted indicates your acceptance of the changes.

 

Please review these Terms regularly. If you have any questions or concerns about these Terms of Service, please contact us at official@ydcleaner.com.